The California hashish retailer claims it was bumped by the SMS platform simply to speak with clients

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Co-owners report that the SMS service had to ban it or there was a risk of being banned by T-Mobile itself.

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Angela Stelmakowich Empire Health and Wellness simply uses the platform to communicate with thousands of customers about the weeds they are using for medicinal or recreational purposes.  /. Empire Health and Wellness simply uses the platform to communicate with thousands of customers about the weeds they are using for medicinal or recreational purposes. /. Photo by milicad / iStock / Getty Images Plus

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A co-owner of Empire Health & Wellness in Modesto, Calif., Claims the retailer was booted from an SMS platform used to do business and communicate with customers about medicinal and recreational cannabis.

According to FOX40, Travis Miller suggests that T-Mobile, the network used by his messaging service provider Avochato that allows SMS to be sent through a desktop, may be the reason he can no longer use the SMS platform.

“We have Avochato with Twillio, who uses the T-Mobile network,” Miller told FOX40.

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Avochato informed him that unless the platform forbids him and his company, “they will also be banned (by T-Mobile),” he reported. “The T-Mobile network has the final say,” Miller said.

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According to Miller, Empire Health & Wellness simply uses the platform to communicate with thousands of customers about weeds that they use for medicinal or recreational purposes.

The co-owner estimated the business texts about 5,000 times a day, which has proven efficient and affordable.

According to FOX40, T-Mobile responded to its request for comment by using the standard terms it uses with its commercial messaging partners. “Commercial text campaigns in the T-Mobile network must function in accordance with all applicable federal and state laws and regulations. The content must be legal in all 50 states to be available on our network, ”the report said.

Cannabis is still illegal nationwide south of the border.  /. Cannabis is still illegal nationwide south of the border. /. Photo from iStock / Getty Images Plus

Although more than a dozen US states have legalized recreational cannabis and nearly three dozen allow medical marijuana, cannabis south of the border is still illegal nationwide. It counts – together with substances like heroin, LSD and ecstasy – as a drug of the list I and is defined as such as drugs, substances or chemicals, “without currently accepted medical use and with high abuse potential”.

Miller, who has been in the cannabis business for more than a decade and reports being fully licensed in California, found the explanation flawed. He argued that people in need of their medicine are forced to jump through hoops.

“Try telling your grandma to download the Signal app and perform the appropriate operation,” he said, according to the FOX40. “It’s absolutely ridiculous when our customers have to download an app to correspond with us when we’re not doing anything wrong.”

Various platforms banning cannabis-related products or services are nothing new, sometimes with real business implications. The start can be for business or pleasure, and apply regardless of the platform, including Facebook and Instagram.

When it comes to promoting cannabis in Canada, the federal government recommends considering the ban in Sections 17 through 24 of the Cannabis Act. “Health Canada will review compliance with the Cannabis Act and its advertising regulations on a case-by-case basis,” the information said.

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